Appointment Reminders

ClientTell is a trusted service provider of appointment reminders. With a cloud-based notification platform that delivers the right message at the right time. Appointment confirmations are sent through a variety of channels to get the most coverage for your hospital, practice or organization. Channel your patient engagement programs with phone appointment reminders, text message appointment reminders, or smartphone and email appointment reminders. Using a robust and reliable platform; healthcare providers all across the country trust ClientTell to deliver appointment reminders, preventive care reminders, recall reminders and overdue balance notifications.

ClientTell pioneered the hosted model of HIPAA compliant patient messaging, an approach that has been widely adopted by the industry today.

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“We don’t close often; this was the first time in a long time.  But we were able to make the decision during a 4 a.m. conference call, then simply ask ClientTell to ‘flip the switch’ to inform each of our patients. Their rapid response to our needs is tremendously helpful.”

- Andrea Romine, Manager of Dean Answering Services

“In the past, with another company, it would sometimes take weeks to resolve technical issues. When we switched to ClientTell, that was no longer a concern.  ClientTell always provides a fix within 24 hours, and many times they do it within a couple of hours of first contact. That is very reassuring.”

- Heidi Morace, Systems Administrator

“Since implementing ClientTell, we’ve cut our no-show rate in half from 18% to 9%. This has translated into $500,000 in new revenue. This patient notification initiative we’ve conducted with ClientTell has been a big success.”

- Scott Larson, Administrative Director, Children’s Orthopaedic Center (Children’s Hospital of Los Angeles)

“I love the customer service that ClientTell provides and we love having a personal support representative.  Not only is she friendly and pleasant, she always takes care of our problems right away. This is coming from a Director of Customer Service and I think ClientTell’s support is amazing.”
Chrissy Wedel,  Director of Customer Service, Wellspring Resources

Customer “Spotlight”

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Delivering A Quality Appointment Reminder System

ClientTell is a little different, and that’s a good thing for our reminder system clients.  While adhering to the latest standards for security and compliance, we also understand that a reminder call system is only as good as the people behind it.  When we begin down a path with our clients, we aim to please at every step along the way.  From the professional advice we’ll offer when choosing a messaging system, to the quick response you deserve if issues arise.  Our fast-paced response times are contagious and clients clearly see the difference with our reminder services.  We appreciate your consideration of ClientTell and we promise to provide honest, fair and expedient service at every moment.  If you’re looking for reminder system options for the first time, look no further.  If you’re looking to replace your current vendor, we have the experience you can trust and offer the care you deserve. No one takes appointment reminders more serious than ClientTell.