Appointment Reminders That Lower No-Shows
ClientTell Appointment Reminders are very simple to use. There are only 3 steps to automating your calls:
Step 1
Your patient file is uploaded to our secure website or secure FTP in the morning. It takes 2 minutes and is fully HIPAA compliant.
Step 2
ClientTell
calls using your personalized
scripts to remind your patients of their appointments
up to 10 times a day, between 12 pm and 8:30 pm. ClientTell
has a much better chance of reaching your patients and
delivering your message, which in turns lowers your
no-shows and increases your bottom-line revenue. Our calls are automated, but the scripts are recorded by a live person, so your patients will hear a human voice. The phone call will display your caller ID, so patients will think it originates from your clinic. Patients have the ability to confirm or cancel their appointments right over the phone. Our patient notifications cut the cost of sending post cards or appointment letters and free-up your staff.
Step 3
You are able to login to our secure website from any computer, 24 hours a day, and view the results of your patient reminder calls online. You can view call results in real time as they are being made, including who was contacted, who confirmed, who cancelled etc. You can separate the reports by providers or offices and view a daily schedule of every provider. Having this information in real time will enable you to adjust your schedule and fill the canceled appointments. Following is a sample report for one of our clients.
We reached 97% of all patients that we called.
No Contracts
We believe in providing a service that will make a difference. We earn your business every month. If at any point you need to cancel you won't pay any shut-down fees.
Try It Free for 30 Days
Put our statements to the proof by trying the service free for 30 days. We could have your practice up and running in a few days. After the trial your price is less than 20 cents per answered call.
And Here is ClientTell’s Guarantee
If after one month, you do not agree that ClientTell frees your staff and lowers your no-shows you don’t owe us anything, all you have to do is stop sending your appointment reminders data- there is no cost or obligation.
What is Required to Use Our Service
Internet connection. There is nothing for you
to buy or install. It’s just that simple!
 
And Receive
| |
How to Successfully Implement Appointment Reminder Service
|
You will learn:
What to look for when selecting a vendor
How to implement the service
What agreement and contracts you need to complete
How to create your scripts
How to explain the service to your staff
How to educate your patients
How to track no-shows
|
|
