Lower no shows
Free-up your staff
Cut your cost in half

Appointment Reminders That Lower No-Shows

ClientTell Appointment Reminders are very simple to use. There are only 3 steps to automating your calls:

appointment reminders 3 steps

Step 1

Your patient file is uploaded to our secure website or secure FTP in the morning. It takes 2 minutes and is fully HIPAA compliant.

Step 2

ClientTell calls using your personalized scripts to remind your patients of their appointments up to 10 times a day, between 12 pm and 8:30 pm. ClientTell has a much better chance of reaching your patients and delivering your message, which in turns lowers your no-shows and increases your bottom-line revenue. Our calls are automated, but the scripts are recorded by a live person, so your patients will hear a human voice. The phone call will display your caller ID, so patients will think it originates from your clinic. Patients have the ability to confirm or cancel their appointments right over the phone. Our patient notifications cut the cost of sending post cards or appointment letters and free-up your staff.

Step 3

You are able to login to our secure website from any computer, 24 hours a day, and view the results of your patient reminder calls online. You can view call results in real time as they are being made, including who was contacted, who confirmed, who cancelled etc. You can separate the reports by providers or offices and view a daily schedule of every provider. Having this information in real time will enable you to adjust your schedule and fill the canceled appointments. Following is a sample report for one of our clients.

We reached 97% of all patients that we called.

appointment confirmation

No Contracts

We believe in providing a service that will make a difference. We earn your business every month. If at any point you need to cancel you won't pay any shut-down fees.

What is Required to Use Our Service

Internet connection. There is nothing for you to buy or install. It’s just that simple!


* First Name:
* Last Name:
Company:
* Email:
* Phone:
City:
* State/Province:
Comments:

Over the past year we have conducted three separate studies to determine the impact of confirmation calls on a clinic's no-show rate. The studies revealed each time we utililized ClientTell, the no-show rate dropped. Your team has really been a big part of our success so we feel pretty lucky to have found you. Sandy McVey Cincinnati Children's Hospital	Upon implementing the telephone appt. reminder system, we called everyone and our no-show rate dropped to 5.8%. Your service has been outstanding and your products are very useful and affordable Audrey Harless State of Franklin Healthcare