We are very proud of our services and the quality of customer care we provide. It would be our pleasure to provide you with references from our clients. Listed below are examples of what separates ClientTell from the competition:
| We record multiple scripts at no additional charge. | |
| We make up to 10 attempts to reach a patient and successfully contact over 90% of all patients called. | |
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Our customer service is unmatched. We received 96% customer satisfaction rating from an independent survey conducted by Open Ratings. |
| A customer service representative always answers the phone enabling us to immediately address any questions or issues that our clients may have about our services. | |
| Our staff manually checks your patient file every day before we start making your reminder calls to ensure that the file is correct. We will contact your office if any problems occur. | |
| We provide the most comprehensive online reporting tools in the industry. | |
| We don’t require you to purchase any software or hardware to use any of our services. | |
| We never require a contract. | |
| We offer a no cost, no obligation, 1 month free trial to try our service. | |
| We are constantly upgrading our systems to provide our clients with the best technology available. This is the advantage of the ASP model. All changes are made behind the scenes without inconveniencing the client. We do not charge for upgrades and maintenance. | |
