Appointment Reminders Online Scripts

Important! The following sample scripts are tested, optimized and are proven to work great.
However, you can modify them to meet the needs of your practice. You can add additional information,
delete parts of the scripts or replace them completely. It is best to keep the scripts relatively short to ensure
that patients will listen to the entire message and reach the response options. We recommend that you:

Enter the name of your group inside the bracket [Enter Practice Name]
Enter your phone number in the bracket (XXX-XXX-XXXX)

Press the "Submit" button at the bottom of the page when you are finished.

If you prefer not to have response options, you can remove them. If you have any questions or would like assistance
with the customization of your reminder scripts, please contact us at (877) 244-9178.

Practice Name:
Email:

SAMPLE STANDARD APPOINTMENT REMINDER SCRIPT: Hello, this is [Enter Practice Name] calling to remind <Patient Merge> that you have an appointment on <Date Merge> scheduled for <Time Merge> at <Office Merge> with <Doctor Merge>. Please contact us 24 hours in advance at [XXX-XXX-XXXX] if you must cancel your appointment. It is very important that you respond to one of the following options. To confirm your appointment, press (1). To replay this message, press (2). To cancel your appointment, press (5). Response to (1) - Thank you for confirming your appointment. We look forward to seeing you soon. Response to (5) – We are sorry that you will be unable to keep your appointment. Please call us at your earliest convenience to reschedule an appointment time. Thank you. SAMPLE FIRST TIME APPOINTMENT REMINDER SCRIPT: Hello, this is [Enter Practice Name] calling to remind <Patient Merge> that you have a first-time appointment on <Date Merge> scheduled for <Time Merge> at <Office Merge> with <Doctor Merge>. Please remember to bring your insurance information, a list of the medications you are currently taking and any lab results or x-rays that are pertinent to your visit. Please contact us 24 hours in advance at [XXX-XXX-XXXX] if you must cancel your appointment. It is very important that you respond to one of the following options. To confirm your appointment, press (1). To replay this message, press (2). To cancel your appointment, press (5). Response to (1) - Thank you for confirming your appointment. We look forward to seeing you soon. Response to (5) – We are sorry that you will be unable to keep your appointment. Please call us at your earliest convenience to reschedule an appointment time. Thank you! Additional scripts available for flu shots, re-calls etc.