Answered- No response means that somebody answers the phone, listens to the entire message and chooses not to respond by not pressing 1 to confirm, 2 to cancel, or 5 to repeat. Usually occurs when a family member answers the phone and is not sure whether to confirm or cancel.
Add comment June 19th, 2007
National Cancer Institute has published a troubling study that shows mammography rates are going down in the US in most states.
The best solution the institute recommends is using a reminder system to call your patients and remind them to make an appointment for a mammogram.
At ClientTell we are commited to fighting breast cancer. It would be our pleasure to call all of your patients with a mammogram reminder call. There will be no setup fee and no charge for the script. You will only be charged your current per-call fee.
If you are interested, please contact us at 877.244.9178
Add comment June 8th, 2007
The reason that we leave the message twice is to ensure that the patient receives the full message. Because there are so many variables with answering machines (makes, models, pre-recorded messages, length of record time, etc.), there are times when a message may start and the machine is still playing the out-going message. This will result in some of your message not being communicated. By playing the message twice your patients will never complain that they did not receive the full message.
Add comment June 4th, 2007
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