ClientTell Blog

During HIMSS, Healthcare IT News New Media Manager Chip Means stopped by our booth and interviewed us.

Because of the great feedback we have received from dentists across the country, we have decided to exhibit at the Greater New York Dental Show between November 29th and November 2nd. We love New York and we are very excited to visit the Big Apple and talk to prospective dentists. Our booth number is 4410. As always we will have giveaways and we would love to meet you there.

We are going to Denver! After having so much fun at the MGMA for the last two years, ClientTell is exhibiting again at the annual MGMA conference. Our booth number is 511. We will have a lot of fun giveaways. Come by to see us.

ClientTell has been certified as a Top 20% performer based on the Past Performance Evaluation survey responses of its customers. The survey was conducted by Dun & Bradstreet. Our PPE score of 96/100 demonstrates outstanding overall client satisfaction and shows the quality of our customer service. We are very proud of this achievement and look forward to continue servicing our clients with the same passion we are known for.View detailed report of the survey.

We began providing our appointment reminder and lab reporting services to medical groups outside of the United States. Read official press release.

A recent study by one of our clients: Beth Israel Deaconess Medical Center discovered that patients want to have full access to their medical records and are willing to sacrifice some privacy in order to receive customized medical information. This is really good news for EMR companies.

Press Release

The time has finally come. The official introduction of our new corporate office is Thursday June 4, 2009. Join us in downtown Valdosta as we introduce ourselves to the community.

Thursday, June 4, 2009
at 5.30 p.m.
119 N. Patterson St.
Downtown Valdosta

Refreshments and light hors d’oeuvres will be served. For directions and more info visit our event page.

Recently, a hacker claimed he stole confidential medical data on 8 million Virginia residents from a government website. With the increasing adoption of electronic medical records and the transfer of PHI to various vendors, security of data becomes increasingly important.

Do you take good safeguards to protect your PHI?

Whenever you start working with a new vendor that requires transfer of PHI make sure the company is following HIPAA regulations. Some
questions to ask:

• Is the vendor HIPAA compliant
• How is the PHI transferred
• How is PHI backed-up and or deleted.
• Does the vendor carry general liability insurance in case of a problem

Also, make sure you sign Business Associate agreements with your vendors, always backup your data and stay current on new HIPAA regulations.

A new website- a Healthcare Blue Book has just been launched where patients can see the average cost for different Healthcare services, from surgeries to cosmetic procedures. This will have serious implications as patients will now be able to negotiate pricing with medical offices.

www.healthcarebluebook.com

We are very excited about attending the MGMA conference in San Diego. Our booth is located next to Sage and McKesson. We will be giving away an iPod Touch. Stop by to meet us and drop your business card for the drawing. We look forward to seeing you there.