Posts filed under 'news'
VALDOSTA, Georgia – May 14, 2008 - ClientTell Inc. announced a new text message notification service for customers using ClientTell appointment reminders. In addition to a phone call, medical clinics now have the option to send a txt message to every patient few hours before the appointment as a last minute reminder to make it on time.
“With the increasing use of cell phones and txt messaging especially with the younger population, this is a very important addition that will further help with the problem of no-shows.” Says Yuri Koupenov, Marketing Manager at ClientTell. “We believe that a combination of a phone call 2 days in advance and a text message few hours in advance will completely eliminate the problem of forgetting the appointment which is responsible for half of all no-shows in the country.”
ClientTell, Inc.(www.clienttell.net) is a leading provider of automated messaging solutions for the healthcare industry. Headquartered in Valdosta, GA, ClientTell has gained a reputation for quality services and outstanding customer support. ClientTell’s innovative appointment reminder service, lab results reporting and collection calls greatly improve medical practices’ productivity and enhance the quality of patient care.
For more information about ClientTell please visit our website at www.clienttell.net or call 877.244.9178.
July 14th, 2008
Exciting News! We have just opened a new satellite office in Chicago, IL. ClientTell is growing by leaps and bounds and the new location will expand our ability to offer direct and timely sales and support services to our growing base of clients and prospects in the Midwest and North regions.
The new office address is:
ClientTell Inc.
PO Box 147255
Chicago, IL 60614-7255
Phone: 773-857-1590
We constantly try to improve our services and we look forward to providing you face-to-face contact and better support.
June 16th, 2008
ClientTell will have an exhibit at the NAHAM conference held in Dallas on May 2-6, 2008. We are very excited to join NAHAM for a second year. Last conference was a lot of fun and a great success. Our booth will be right across from Smart Source. We will be giving away an iPod Touch. Stop by to meet us and drop your business card for the drawing. We look forward to seeing you there.
April 24th, 2008
ClientTell will have an exhibit at the HIMSS conference held in Orlando on 24th-28th. Our booth is 3534, right next to Oracle. We will be giving away several prizes. Stop by to see us and find out about the new and exciting developments we have planned for this year. We look forward to seeing you there.
January 7th, 2008
We would like to thank all of our wonderful clients for your support and referrals that helped us add more than 100 new customers throughout the first half of the year.
Our continuing growth is a direct result of great clients. The ClientTell team deeply appreciates your willingness to provide feedback, opinions, and ideas on all of our services. We take all input seriously and use it to continually improve our services. Your feedback is essentially the foundation that supports our efforts and success. So, again, thank you!
If you have a question, comment, or an idea, please feel free to email our marketing team at marketing@clienttell.net or call us at 877.244.9178. We are always pleased to hear from you.
July 10th, 2007
National Cancer Institute has published a troubling study that shows mammography rates are going down in the US in most states.
The best solution the institute recommends is using a reminder system to call your patients and remind them to make an appointment for a mammogram.
At ClientTell we are commited to fighting breast cancer. It would be our pleasure to call all of your patients with a mammogram reminder call. There will be no setup fee and no charge for the script. You will only be charged your current per-call fee.
If you are interested, please contact us at 877.244.9178
June 8th, 2007
We are pleased to introduce a new feature to our online control panel.
Every time you upload a patient file, you now have the option to check if we received the file and if it is correct.
Just click on “Check Sent File” from the menu on the left. You will see a list of your latest uploaded files with date and time. You can even view the files by clicking on “Get File” from the last column of the table.
February 20th, 2007
One of the most difficult things for a medical practice to do is market itself to patients. More often then not, medical practices are not marketing something cool and trendy and they are not marketing something that is considerably low in cost. This can make it very tough to peak the interest of your target audience. So we have decided to post a list of some of the more obvious and often overlooked marketing tips that will certainly help in marketing your medical practice.
1. Simplicity: If the messages that you are trying to convey are too complicated, patients will not be able to comprehend your messages or they will misinterpret the messages. Statistics show that the average American reads at an eighth grade level. So, to ensure that a greater percentage of your patients will be able to read and understand the information that you present them, write your health messages at the 5th or 6th grade level. Use simple language and simple sentences.
2. Know Your Target Patients: You should research your ideal target patients. Once you have researched your ideal target patients then you can customize your marketing campaign in a manner that is specifically geared toward them. This will enable you to better convey your health messages to those who are within your ideal target patient group.
3. Accuracy: It is very important that your health messages accurately represent your medical practice. Patient loyalty and trust greatly decrease if they see any inaccuracy between what you are marketing and what they find when they come into your practice.
4. Involving Your Patients: Whether you are sending out newsletters, posting messages on your website, handing out brochures, or creating posters for patients always involve your patients. You can do this by using open-ended questions for them to ask themselves or for them to ask your employees. Open-ended questions make patients more attentive to what they are reading. These questions are great methods for making patients aware of problems they have that your medical practice can solve. This also increases patient interest and makes them better remember what they read.
February 6th, 2007
We have just launched our new online lab system. Your practice can now log on to our secure website from any computer and leave lab results for patients with a single click. There is absolutely no software or special phones to install. All you need is speakers and a microphone.
In addition, patients can login to www.checkyourlabresults.com and listen to their messages over the internet, instead of using a phone. Our initial tests showed that the system is more than 50% faster than using the phone. Several clients have already started using the website and everybody loves it. And the best thing about the system is: it’s absolutely FREE. We stand behind our promise to continually enhance our services for the benefit of our clients at no extra charge.
Give us a call at 877.244.9178 to receive information on how to get started.
November 3rd, 2006
Last few months at ClientTell have been very hectic. We are at the final stage of testing our new online lab reporting system and it looks great. Our clients will soon be able to send messages to their patients by just using our website and a simple microphone. This is the first “completely online” lab reporting system ever created. There is absolutely no software or special phones to install. We are very proud to be on the frontier of technology and we believe that this system will change the way lab results are reported. Stay tuned for official launch date.
October 11th, 2006
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