Posts filed under 'news'
Last few months at ClientTell have been very hectic. We are at the final stage of testing our new online lab reporting system and it looks great. Our clients will soon be able to send messages to their patients by just using our website and a simple microphone. This is the first “completely online” lab reporting system ever created. There is absolutely no software or special phones to install. We are very proud to be on the frontier of technology and we believe that this system will change the way lab results are reported. Stay tuned for official launch date.
October 11th, 2006
This new feature allows patients to see your clinic’s caller ID when they receive an appointment reminder call. This will be especially useful for your new patients, who are not used to seeing ClientTell and are less likely to screen a call when they see that it is coming from your clinic.
For more information on this feature and availability please call our office at 1.877.244.9178.
July 27th, 2006
Following are the top 10 visited medical sites according to Alexa ranking (www.alexa.com). A great place to start searching for medical information.
1. National Institutes of Health (NIH)
www.nih.gov
2. Entrez-PubMed
www.ncbi.nlm.nih.gov
3. WebMD
www.webmd.com
4. MedlinePlus
www.nlm.nih.gov/medlineplus
5. Centers for Disease Control and Prevention
www.cdc.gov
6. AIDS Patent Database
patents.uspto.gov
7. WeightWatchers.com
www.weightwatchers.com
8. Walgreens
www.walgreens.com
9. Food and Drug Administration
www.fda.gov
10. Metadot Portal Server
www.who.int
July 18th, 2006
Exciting news. One of our new clients, Trident Medical Center, has just informed us that our appointment reminder service has lowered their patient no-shows by 73% after just a couple of weeks use. There isn’t a better compliment than knowing that your service can really make a change. The secret to get such a result? Patient education. Tell every patient to expect a confirmation call from ClientTell, especially your new patients. Post bulletins in the waiting rooms explaining the service. Pay attention to invalid phone numbers on your reports and ask patients to update them. Eventually, as your patients get trained you will experience a huge change in your no-shows, which will directly improve your bottom line.
February 9th, 2006
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