Exciting news. One of our new clients, Trident Medical Center, has just informed us that our appointment reminder service has lowered their patient no-shows by 73% after just a couple of weeks use. There isn’t a better compliment than knowing that your service can really make a change. The secret to get such a result? Patient education. Tell every patient to expect a confirmation call from ClientTell, especially your new patients. Post bulletins in the waiting rooms explaining the service. Pay attention to invalid phone numbers on your reports and ask patients to update them. Eventually, as your patients get trained you will experience a huge change in your no-shows, which will directly improve your bottom line.