http://www.clienttell.net/blog ClientTell blog for improving appointment reminders Mon, 14 Jul 2008 14:08:43 +0000 http://backend.userland.com/rss092 en VALDOSTA, Georgia – May 14, 2008 - ClientTell Inc. announced a new text message notification service for customers using ClientTell appointment reminders. In addition to a phone call, medical clinics now have the option to send a txt message to every patient few hours before the appointment as a last ... http://www.clienttell.net/blog/clienttell-is-now-offering-txt-message-reminders-for-all-healthcare-clients Exciting News! We have just opened a new satellite office in Chicago, IL. ClientTell is growing by leaps and bounds and the new location will expand our ability to offer direct and timely sales and support services to our growing base of clients and prospects in the Midwest and North ... http://www.clienttell.net/blog/clienttell-has-opened-a-new-satellite-office-in-chicago-il ClientTell will have an exhibit at the NAHAM conference held in Dallas on May 2-6, 2008. We are very excited to join NAHAM for a second year. Last conference was a lot of fun and a great success. Our booth will be right across from Smart Source. We will be ... http://www.clienttell.net/blog/clienttell-to-exhibit-at-naham-conference-in-dallas-on-may-2-6-2008 ClientTell will have an exhibit at the HIMSS conference held in Orlando on 24th-28th. Our booth is 3534, right next to Oracle. We will be giving away several prizes. Stop by to see us and find out about the new and exciting developments we have planned for this year. We ... http://www.clienttell.net/blog/clienttell-to-exhibit-at-himss-conference-in-february-08 It has been proven by numerous studies that automated appointment reminders lower your no-shows by at least 20%. However, if you schedule a lot of patients and many of them don't show up, this percentage might not be enough. Fortunately there are little known actions that you can do to ... http://www.clienttell.net/blog/how-to-use-appointment-reminders-reports-to-lower-patient-no-shows We would like to thank all of our wonderful clients for your support and referrals that helped us add more than 100 new customers throughout the first half of the year. Our continuing growth is a direct result of great clients. The ClientTell team deeply appreciates your willingness to ... http://www.clienttell.net/blog/clienttell-has-the-best-clients Answered- No response means that somebody answers the phone, listens to the entire message and chooses not to respond by not pressing 1 to confirm, 2 to cancel, or 5 to repeat. Usually occurs when a family member answers the phone and is not sure whether to confirm or cancel. ... http://www.clienttell.net/blog/what-does-answered-no-response-mean-on-clienttell-reports National Cancer Institute has published a troubling study that shows mammography rates are going down in the US in most states. The best solution the institute recommends is using a reminder system to call your patients and remind them to make an appointment for a mammogram. At ClientTell we are commited to ... http://www.clienttell.net/blog/mammogram-rates-dropping-nationwide The reason that we leave the message twice is to ensure that the patient receives the full message. Because there are so many variables with answering machines (makes, models, pre-recorded messages, length of record time, etc.), there are times when a message may start and the machine is still playing ... http://www.clienttell.net/blog/why-do-you-leave-the-message-on-an-answering-machine-twice The way the appointment reminder computers work is they are listening for noise and silence. This is the indicator which determines whether we are speaking to a person or an answering machine. Most people will answer their phone and say “hello”. This is short and the computer understands that most ... http://www.clienttell.net/blog/why-sometimes-the-message-starts-after-a-longer-pause-and-patients-do-not-get-response-options