How do you know that we received your patient file?

February 22nd, 2006

Clients have recently asked if there is a way for them to know for sure that we received the file when they upload it on our website.

When the patient file is successfully uploaded on our website you should receive a confirmation message

at the top of the upload page. For those of you, who are emailing the file to us, you should receive an email confirmation. If for some reason we do not receive the file or there is a problem with it, we will always contact you via email and phone to request a new file. We do everything to make sure that you are taking care of. If you are concerned with any issues regarding your file please call us at 1.877.244.9178. We always have a person available to help you.

Entry Filed under: appointment reminders, collection calls, health alerts