Tips for using the appointment reminder service

February 15th, 2006

Use your ClientTell report to locate and update out-of-order telephone numbers.

Our report includes a field which lists patients with out-of-order phone numbers. You can use the report to make notes on the patients’ charts and then obtain the correct phone numbers when they come in for their appointments.

Please post your appointment files by 10 am on the morning they are to be called.
Posting appointment files by 10 am is necessary in the event there is a problem with your file. You can post the appointment file, either the night before, or first thing in the morning. It is easier to remember if you have a regular “post” time.

Make your patients feel appreciated by recognizing important dates.
Another way to set your practice apart from others is with birthday and anniversary messages. For much less than the cost of a stamp, your practice can deliver that “special” message.

Entry Filed under: appointment reminders