Overview

Promptness is very important not only in sending out invoices but also in following up. Continuous communication with your customers (patients) educates them to pay bills on time and leads to an effective, professional relationship. Usually, a polite automated telephone collection call to ask about a late payment will do wonders.

Statistics show that the longer an invoice stays unpaid, the more difficult it will be to collect and the greater chance that it will remain unpaid. Most experts recommend making several courtesy phone calls rather than sending a series of past-due notices or collection letters. Letters are easier to ignore, while phone calls tend to get better results.

 

ClientTell Automated Collection Calls will Lower Your Account Receivables

Our automated collection calls are recorded by professional staff and will include the amount of the balance due. ClientTell will call using your personalized script to remind your patients of their past due accounts and give them instructions on payment methods. This is the best first step to improving your cash-flow and bottom line revenue.

• Unique information to each call recipient
• Multiple messages
• No software or hardware to buy

 

With ClientTell, a Collection Agent is not Involved

• ClientTell has the ability to detect an answering machine and leave a message.
• Multiple attempts are made to reach each patient. Subsequent calls can be made with stronger messages.

How ClientTell Collection Calls work