Collection Calls Online Scripts

Please modify these scripts to meet the needs of your practice. Please press the submit button
at the bottom of the page when you are finished. If you have any questions or would like assistance
with the customization of your collection call scripts, please contact us at (877) 244-9178.

Practice Name:
Email:
	SAMPLE COLLECTION CALL SCRIPT #1 This is a message from (Practice Name Merge), please be prepared to write down some important information regarding the account of (Patient Merge). This message is in regards to an unpaid balance in the amount of (Balance Merge) from (Practice Name Merge). If you have already paid this balance, we thank you for your efforts in doing so. If it remains unpaid today, we ask that you pay it at your earliest convenience, or please contact our office at (Practice Phone #) between the hours of 8:30-4:30 Monday through Friday. Thank you for your time. Press (2) if you would like to replay this message. SAMPLE COLLECTION CALL SCRIPT #2 This is a message from (Practice Name Merge). This is our second call to inform you that the balance of (Balance Merge) for (Patient Merge) remains unpaid. Because of the age of the account, an action is required on your part to resolve the balance. We request that you please submit your payment today or contact our office at (Practice Phone #) between the hours of 8:30-4:30 Monday through Friday to prevent any further collection action. Thank you for your attention to this matter. Press (2) if you would like to replay this message. SAMPLE COLLECTION CALL SCRIPT #3 This is a message from (Practice Name Merge). We have made several attempts to contact you concerning the past due amount of (Balance Merge) for (Patient Merge). Please contact our office at (Practice Phone #) as soon as possible to make payment arrangements on this account or we will turn it over for collections with an outside agency in 30 days. Our office hours are 8:30-4:30 Monday through Friday. Thank you. Press (2) if you would like to replay this message.