-------------------------------------------------------------------------------------------------
Valdosta, GA September 30, 2009 -- ClientTell, the leading provider of automated appointment reminders, received 96% overall performance rating by clients in multiple categories including quality, cost, reliability and customer service. ClientTell has been certified as a Top 20% performer based on the Past Performance Evaluation Survey conducted independently by Open Ratings. The survey establishes supplier performance score from customers' feedback using a sophisticated algorithm with a rating from 0 to 100.
"Our score of 96/100 demonstrates outstanding client satisfaction and shows the quality of our customer service," noted Patrick Sullivan, President/CEO of ClientTell. "We are very proud of this achievement and look forward to continuing to provide our clients with the same passion and quality we are known for."
About ClientTell Inc.
ClientTell, Inc. provides automated messaging solutions for the healthcare industry including appointment reminders, lab results reporting, collection calls and pre-op instructions. ClientTell pioneered the hosted model of patient messaging, an approach that has been widely adopted by the industry. ClientTell services are web-based and do not require any installation of hardware or software.
About the Past Performance Evaluation (PPE) Program
Each year, Open Ratings helps thousands of companies secure contracts with large purchasing organizations such as the GSA by verifying their performance with Past Performance Evaluations (PPEs)
----------------------------------------------------------------------------------------------
Media Contacts:
Call us at +1.877.244.9178 or send email to
our press team at marketing@clienttell.net
