Sample Scripts & Voice Messages

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Listen to a Sample Voice Message

Appointment Reminder

General Appointment Reminder

Preventative Care Message

Preventative Care Message

Past Due Balance Reminder

Past Due Balance Reminder

Sample – Standard Appointment Reminder Script

Hello, this is Women’s Healthcare calling to remind Michelle that you have an appointment on January 15th scheduled for 8:30 am with Dr. Smith. Please contact us 24 hours in advance at 555-555-5555 if you must cancel your appointment.

It is very important that you respond to one of the following options.

  • To confirm your appointment, press (1).
  • To replay this message, press (2).
  • To cancel your appointment, press (5).

Response to (1) – Thank you for confirming your appointment. We look forward to seeing you soon.
Response to (5) – We are sorry that you will be unable to keep your appointment. Please call us at your earliest convenience to reschedule an appointment time. Thank you.

Sample – First Time Appointment Confirmation Script

Hello, this is Women’s Healthcare calling to remind Michelle that you have an appointment on January 15th scheduled for 8:30 am with Dr. Smith. Please remember to bring your insurance information, a list of the medications you are currently taking and any lab results or x-rays that are pertinent to your visit. Please contact us 24 hours in advance at 555-555-5555 if you must cancel your appointment.

It is very important that you respond to one of the following options.

  • To confirm your appointment, press (1).
  • To replay this message, press (2).
  • To cancel your appointment, press (5).

Response to (1) – Thank you for confirming your appointment. We look forward to seeing you soon.
Response to (5) – We are sorry that you will be unable to keep your appointment. Please call us at your earliest convenience to reschedule an appointment time. Thank you!

Sample Recall Appointment Reminder Script

Hello this is Dr. Spencer’s office. We are calling to remind Mary that you are due in for an annual physical during the month of October. For your health and safety, it is important that annual physicals are done on schedule. Please call us at your earliest convenience to schedule an appointment time. Thank you!