West Corporation

Posted on October 11, 2007 by West Corporation 

Press Releases   


TeleVox™ and SpaBoom™ Announce Partnership

Mobile, AL, October 11, 2007 — Televox Software, a leading provider of communication solutions for the salon and spa industry, and SpaBoom, foremost provider of Instant Gift Certificates online gift certificate technology, have entered into a strategic business agreement. This partnership allows the companies to provide revenue-maximizing services to salon and spa owners.

TeleVox and SpaBoom can cooperatively bring complementary online business solutions to customers. SpaBoom is now the TeleVox preferred provider of online gift certificates for spas and salons. Spa Boom offers Instant Gift Certificates that clients can personalize, then e-mail or print and give to recipients. By adding the SpaBoom Instant Gift Certificate functionality to one of TeleVox’s custom-designed WebPlus® websites, spas and salons can more effectively extend their reach and ability to serve clients online.

This addition of premium gift certificates is a perfect fit with TeleVox’s websites, which are built by the company’s in-house design team and include industry-leading hosting services. According to SpaBoom research, spas and salons that offer Instant Gift Certificates on their website are often able to capture significant additional revenue from online purchases. It’s a great way to save staff time by reaching the shoppers that prefer online shopping and also tend to engage in last-minute gift searches. The gift certificates meet their needs for convenient gift options without sacrificing quality or a personalized touch. Businesses using SpaBoom’s Instant Gift Certificates have realized over $10 million in online gift certificate sales.

“We are excited to work with SpaBoom to provide spas and salons with an easy-to-use tool for increasing online revenue,” said Chad Greer, Vice President of TeleVox. “With today’s prevalence of e-commerce, our customers are now better able to provide comprehensive client service that includes the crucial online component.”

Stephany Toman, Spa Boom’s Director of Marketing, adds “Beautiful, personalized heartfelt gifts for spa and salon services fill an important consumer need. The convenience of these gift certificates offers buyers options they need to deliver long distance, online, or in person in an attractive card if they prefer. “

About TeleVox — ( Televox Software, based in Mobile, AL, is a leading provider of communication solutions for the spa and salon industries. With 15 years of experience, TeleVox offers a full range of products, including outbound messaging, interactive website design and hosting and on-hold messaging. Supported by a state-of-the-art infrastructure, TeleVox solutions resolve time-consuming communication issues associated with appointment reminders, client services and marketing. TeleVox has a worldwide presence in over 14,000 companies and delivers millions of messages weekly via telephone and the Internet.

About SpaBoom — SpaBoom helps spas take full advantage of their online spa marketing efforts by providing Instant Online Gift Certificate functionality and management, as well as Appointment Requests, and SpaEmergency, their directory of 1,100+ spas across the nation offering Instant Gift Certificates. Their offerings meld form and function, combining beauty and elegance with highly effective technology that increases online visibility, and, in essence, extends the spa experience for online visitors. SpaBoom helps spas’ websites work as hard as spas do to build their business. For more information, visit