West Corporation

Posted on June 25, 2007 by West Corporation 

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TeleVox™ Continues Rise Among Healthcare’s Leading Tech Companies

Mobile, AL, June 25, 2007 — Televox Software, a leading provider of communication solutions for the healthcare industry, today announced that it has once again been included in the Healthcare Informatics 100. This list of healthcare IT companies ranks the top 100 firms according to 2006 revenue.

This marks the fourth consecutive year that TeleVox has been listed among the 100 top performing healthcare IT companies. From 2005 to 2006, the company’s revenue grew from $23 million to $32 million, resulting in a rise to the rank of 68. TeleVox debuted on the list at 94 in 2004, with $11 million in revenue.

The companies included in the Healthcare Informatics 100 represent a broad range of specializations within the healthcare IT sector, covering everything from all-encompassing enterprise systems to very focused best-of-breed solutions. As a whole, the companies on this year’s list account for a total of $115 billion in healthcare IT revenue for 2006.

“We are excited to again be included with some of the most respected companies in the healthcare industry,” says Lisa Taylor, TeleVox’s Senior Vice President of Client Operations. “The fact that we continue to experience such growth year in and year out speaks to the dedication of TeleVox associates and the confidence we’ve instilled in our customers.”

TeleVox serves healthcare practices, clinics, hospitals and other health organizations by providing technology that automates provider-patient communications. TeleVox’s outbound automated messaging and inbound patient inquiry systems are currently in use in more than 12,000 healthcare offices worldwide.

About Healthcare Informatics — Founded in 1984, Healthcare Informatics is the industry’s leading publication and is a vital resource for more than 40,000 healthcare IT executives who require insightful coverage and commentary to stay on the cutting edge of technology. Healthcare Informatics is a publication of The McGraw-Hill companies.

About TeleVox — An affiliate of West Interactive Corporation, TeleVox Software, based in Mobile, AL, is a leading provider of communication solutions for the healthcare industry. With over 15 years of experience, TeleVox offers a full range of products, including outbound messaging, inbound IVR applications, interactive website design and hosting, on-hold messaging, secure online communication portals and survey delivery systems. Supported by a state-of-the-art infrastructure, TeleVox solutions resolve time-consuming communication issues associated with appointment reminders, patient notifications, patient inquiry and practice marketing. TeleVox delivers millions of messages weekly via telephone and the Internet.

About West Corporation– West Corporation is a leading provider of outsourced communication solutions to many of the world’s largest companies, organizations and government agencies. West helps its clients communicate more effectively, maximize the value of their customer relationships and drive greater profitability from every interaction. The company’s integrated suite of customized solutions includes customer acquisition, customer care, automated voice services, emergency communications, conferencing and accounts receivable management services. Founded in 1986 and headquartered in Omaha, Nebraska, West has a team of 29,000 employees based in North America, Europe and Asia. For more information, please visit

Contact: Allison White
TeleVox Software