West Corporation

Posted on May 13, 2008 by West Corporation 

Press Releases   


TeleVox™ Launches T.LINK™ Express E-mail

Mobile, AL, May 13, 2008 — Televox Software, a leading provider of communication solutions, announces the launch of T.LINK Express E-mail. This feature addition marks the latest upgrade to the popular T.LINK online patient portal.

With T.LINK Express E-mail, dentists and orthodonists will be able to send out appointment reminder e-mails that include improved graphics and enhanced functionality. Offices with T.LINK will have new options and features to choose from, including bold colors, default messages and header images. T.LINK appointment reminder e-mails now include features that improve convenience for patients and responsible parties such as the ability to automatically add appointments to an electronic calendar and the option of accessing directions to the appointment.

T.LINK is the most comprehensive online patient portal in the dental and orthodontic industry. With T.LINK , patients have secure online access to account and appointment information, e-mail and text message appointment reminders and secure payment options. Practices are also able to send online practice newsletters, receive online referrals and collaborate with other specialists.

“We’re really excited about the new Express E-mail. This continues the great new features and updates we’re consistently developing for our T.LINK patient portal,” says James Hamilton, T.LINK Product Manager. “Our customers are very excited about the new look and features of the e-mail, and they were instrumental in the development process.”

Over one million patients and more than 2,000 dentists and orthodontists nationwide currently rely on T.LINK. The Express E-mail feature is exclusively offered with T.LINK.

About TeleVox – Televox Software, an affiliate of West Interactive Corporation, is a leading provider of communication solutions for the healthcare industry. With over 16 years of experience, TeleVox offers a full range of products, including outbound messaging, online patient portals, on-hold messaging, and website design and hosting services. Supported by a state-of-the-art infrastructure, TeleVox solutions resolve time-consuming communication issues associated with appointment reminders, patient notifications and patient inquiry. TeleVox has a worldwide presence in over 14,000 practices and organizations and delivers millions of messages weekly via telephone and the Internet.